Privacy Notice

We currently collect and process the following information:

• Volunteer applicants name and contact information;
• Where disclosed, volunteer health, disability, and access requirements; 
• Website user contact forms, which capture name and contact details; and
• Volunteer and Website user electronic identifiers and statistics.

We also receive personal information indirectly when you visit our Webpage. We use the information that you have provided, or we have captured in order to: 

• Contacting volunteers or customers;
• Making changes to role, support, or equipment to improve accessibility;
• Monitoring statistical details, such as website traffic or volunteer hours;
• Providing ongoing support to both volunteers and customers; and
• Addressing problems or complaints.

We only share information with individual GUBB volunteers who have responsibility for recruitment, customer contact, or reviewing statistical data. Under the UK General Data Protection Regulation (UK GDPR), the lawful basis that we rely on for processing this information is that we have a legitimate interest. All information is stored securely to protect GDPR rights. 

A full copy of our Privacy Notice is below.